Privacy Policy

Effective Date: 21st June 2025

Welcome to Birth Hype (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (www.birthhype.com), purchase products, enroll in courses, download resources, or interact with our Services in any way.

Your privacy is important to us, and we are committed to respecting and protecting your personal information.

1. What Information We Collect

We may collect the following types of information:

a) Personal Information You Provide

  • Name, email address, and location (when signing up, purchasing, or contacting us)

  • Billing and payment details (via third-party providers such as Stripe or PayPal)

  • Responses to forms, surveys, and course feedback

  • Messages you send us (e.g. via contact form or email)

b) Automatically Collected Information

  • IP address

  • Device and browser type

  • Pages visited and time spent on the website

  • Referral source (how you found our site)

We collect this information via cookies, analytics tools (e.g. Google Analytics), and pixels (e.g. Facebook Pixel, if used).

2. How We Use Your Information

We use your personal information to:

  • Deliver and manage your purchases and course access

  • Provide customer support

  • Send you important updates about your orders or account

  • Share newsletters, content, and promotional emails (with your consent)

  • Improve our website, services, and user experience

  • Comply with legal obligations

3. Marketing Communications

If you opt in to our email list, we may send you updates, special offers, and encouragement related to birth, hypnobirthing, and motherhood.

You can unsubscribe at any time by clicking the link at the bottom of any marketing email or by contacting us at [Insert Email Address].

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences

  • Analyze how users interact with our site

  • Improve content and marketing

You can manage or disable cookies in your browser settings. Please note that disabling cookies may affect how our site functions.

5. Third-Party Services

We use trusted third-party platforms to provide our services. These may include:

  • Payment processors (e.g. Stripe, PayPal)

  • Course platforms (e.g. Teachable)

  • Email marketing services (e.g. Flodesk, ConvertKit, or Mailchimp)

  • Analytics tools (e.g. Google Analytics, Meta Pixel)

Each third party is responsible for handling your information under their own privacy policies.

6. Data Sharing & Disclosure

We do not sell or rent your personal data. We may share your information with:

  • Service providers who assist in running our website or delivering products

  • Authorities or regulators if required by law

  • In the case of a business sale or merger, with relevant parties (you’ll be notified)

7. How We Store & Protect Your Information

Your data is securely stored through trusted platforms and protected by appropriate safeguards. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

We retain your personal information only as long as necessary for the purposes stated in this policy, or as required by law.

8. Your Rights

Under the New Zealand Privacy Act (and GDPR if applicable), you have the right to:

  • Access the personal information we hold about you

  • Request corrections to your data

  • Request deletion of your information (subject to legal requirements)

  • Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at [Insert Email Address].

9. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal data from minors. If we become aware that a child has provided us with personal information, we will delete it immediately.

10. International Users

If you are accessing our website from outside New Zealand, please note that your information may be transferred to, stored, and processed in New Zealand or other countries where our service providers are located.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. Updates will be posted on this page with a revised "Effective Date."

12. Contact Us

If you have any questions about this Privacy Policy or wish to make a privacy-related request, please contact:

🌐 www.birthhype.com